| Frequently Asked
Questions |
| General Information |
| Q1 I forgot my password, how can my password
be reset? |
| Q2 Where can I view a complete list of
business categories? |
| Account Management / Mailing
Lists |
| Q1 How do I register my company with
ExportersUS.com? |
| Q2 How can I update my company information? |
| Q3 How can I change my email address
on file? |
| Q4 How can I change my password? |
| Email Trade Notifications
and Trade Leads |
| Q1 Am I required to respond to leads
and requests for information if I am not interested or am unable to
fulfill such requests? |
| Q2 How do I get in touch with the person(s)
or company who has posted a bid? |
| Q3 Should I notify ExpotersUS.com or
copy my responses to ExportersUS.com? |
| Q4 If the other party cannot be reached,
can ExportersUS.com provide me with alternate contact information? |
| Q5 Can ExportersUS.com resend bids that
are missing or lost? |
| Q6 Where can I find bids that I missed/lost?
|
| Posting Procedures |
| Q1 How do I post my requirement through
ExportersUS.com? |
| Q2 I posted my requirement, however
it is not visible on the site. Why? |
| Q3 How soon can the same request be
re-posted? |
| Q4 What can I do if I cannot find a
suitable category for my product and/or service? |
| Posting Offers and Auctions |
| Q1 Is there a fee, for posting an offer/auction
on the ExportersUS.com site? |
| Q2 What can I sell/buy at ExportersUS.com?
|
| Q3 What can I do if I cannot find a
suitable Trade category for my item? |
| Q4 Where can I see the auctions/offers
that posted by my company or myself? |
| Q5 Where can i see the responses/bids
posted by users against my offers/auctions? |
| Error Messages |
| Q1 Password not the same as ExportersUS.com
records: |
| Q2 Email address not does not match the
one on file with ExportersUS.com records: |
| Suggested Email Programs
/ Services |
| Q1 What email exchange program should
I be using in order to receive Email Trade Notifications? |
| |
| |
| A1 There is a link to a password reminder
form throughout the site wherever you are requested to enter your
password. Use this form to enter your email address and your password
will be automatically sent to you via email immediately. |
| [General Information
Section] [Top] |
| A2 A complete list of all ExportersUS.com
business categories can be found on the Email Trade Notification sign-up
page [accessible from our home page]. |
| [General Information
Section] [Top] |
| A1 To register your company information
and gain access to all of ExportersUS.com services, please fill out
the electronic Registration Form located in the Account Management
section. |
| [Account Management
Section] [Top] |
| A2 Company information may be updated
at any time by clicking "Edit Your Company Information"
located on the Login page in the Account Management section. |
| [Account Management
Section] [Top] |
| A3 Email address and other company
information can be edited at any time by clicking on "Edit Your
Company Information" in the site's Account Management section.
|
| [Account Management
Section] [Top] |
| A4 Password changes can be made at
any time by clicking "Edit Your Company Information" in
the Account Management section of the site. |
| [Account Management
Section] [Top] |
| A1 Your company is under no obligation
to respond to any lead that does not interest you. |
| [Trade Notification
Section] [Top] |
| A2 The interested party may be contacted
directly using the contact information supplied with the Email Trade
Notification. |
| [Trade Notification
Section] [Top] |
| A3 ExportersUS.com does not mediate
business communications and/or transactions between members therefore
it is not necessary to copy ExportersUS.com responses to leads and
inquiries. |
| [Trade Notification
Section] [Top] |
| A4 All available contact information
is supplied with the Email Trade Notification. Since this information
is based on submissions to ExportersUS.com site management has no
alternate information available. |
| [Trade Notification
Section] [Top] |
| A5 Unfortunately ExportersUS.com cannot
resend Email Trade Notifications. All leads can be located on the
site within their respective categories. Older leads will be listed
in the Archives. In the case of computer hard drive crashes or other
cases of lost or missing information, please refer to the above, mentioned
areas. |
| [Trade Notification
Section] [Top] |
| A6 All leads can be located on the
site within their respective categories. Older leads will be listed
in the Archives. |
| [Trade Notification
Section] [Top] |
| A1 From the ExportersUS.com homepage,
click on the appropriate posting link and select the most appropriate
category from the drop-down menus on subsequent pages. Complete the
posting form for your request to be submitted for review by our staff.
|
| [Posting Procedures
Section] [Top] |
A2 All submissions must fit the following
criteria for approval and posting:
Submissions must be posted to the correct/most appropriate category.
Posting submissions must be of a Business-to-Business nature and should
include specific details on items.
All posting submissions must include adequate contact information.
The minimum allowable time between postings for the same items and
terms is 30 calendar days. |
| [Posting Procedures
Section] [Top] |
| A3 The minimum time allowable between
posts for the same items and terms is 30 calendar days. |
| [Posting Procedures
Section] [Top] |
| A4 Requests for new categories may
be submitted to ExportersUS.com by sending an email to: info@ExportersUS.com |
| [Posting Procedures
Section] [Top] |
| A1 Currently, there are no fees associated
with posting or viewing any information on the site. |
| [Posting Offers
/ Auctions Section] [Top] |
| A2 You can sell or buy anything on
the site if it is legal to buy and sell that item and/or service.
Please carefully read the Terms and Conditions before posting any
offer/auction on the site. |
| [Posting Offers
/ Auctions Section] [Top] |
| A3 There are over 15000 trade categories
on the site. If you unable to locate a category that best suits your
item(s), to request the addition of a category you may send an email
to: webmaster@ExportersUS.com. Please include the proposed category
name and item information in your email. |
| [Posting Offers
/ Auctions Section] [Top] |
| A4 All offers/auctions posted by
you or your company, are viewable within the site in the Member's
Profile section. |
| [Posting Offers
/ Auctions Section] [Top] |
| A5 Responses to offers/bids are automatically
mailed to you or your company. Additionally, the site Member's Profile
section contains this information. |
| [Posting Offers
/ Auctions Section] [Top] |
| A1 Passwords are case sensitive and
must be used with the email address under which your company is registered.
If you have forgotten your password, there is a link to a password
reminder form throughout the site wherever you are requested to enter
your password. Use this form to enter your email address and your
password will be automatically sent to you via email immediately.
|
| [Error Messages Section]
[Top] |
| A2 You have not yet registered your
company with ExportersUS.com [see section "Account Management
/ Mailing Lists" above] |
| [Error Messages Section]
[Top] |
|
A1 ExportersUS.com Email Trade Notifications are
in html format and an html-compliant email program or service is
recommended. Examples of such email exchange programs:
Microsoft Outlook / Outlook Express
Netscape Communicator
Yahoo
Hotmail
Web mail
|
| [Suggessted Email
Programs Section] [Top] |
